top of page
Michael McCulloch

Changes to debt collection licencing in NSW from July 2022

Updated: Apr 14, 2022


NSW Police
Debt collection changes start 01/07/2022

In what has been a long time coming, NSW Fair Trading has announced changes to the debt collection industry from 1 July 2022.


From 1 July 2022, regulation of the commercial agent industry will move to NSW Fair Trading and will be required to abide by the new requirements and a standard of conduct. Private inquiry agents will still be regulated by NSW Police however with the introduction of the changes, only commercial agents who have face-to-face contact with consumers will be required to hold a licence.


The introduction of the standard of conduct appears to be in line with the ACCC Debt Collection Guideline for Collectors and Creditors with commercial agents required to:

With the introduction of the Fair Trading Amendment (Commercial Agents) Act anyone will be able to make a complaint about a commercial agent or their employer on the NSW Fair Trading website.


You can read more about the changes on the NSW Fair Trading website.



225 views0 comments

Recent Posts

See All

Comments


Commenting has been turned off.
bottom of page